Peak
Features

Everything you need to run WhatsApp like a pro

Inbox, marketing, automation, AI and commerce — one platform on the official WhatsApp Business Cloud API, so your team stops juggling tools and starts closing conversations.

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Official Meta Tech Partner WhatsApp Business Cloud API AES-256 encrypted tokens Green-tick ready

A shared conversation desk

Every customer conversation in one place. Hand a conversation to a teammate, see who is typing, track the 24-hour service window, and never leave someone waiting.

  • Role-based teammates & handover
  • Auto-assign & no-reply reminders
  • 24h + free-entry window tracking
Role-based teammates & handoverAuto-assign & no-reply reminders24h + free-entry window tracking

Outreach that reaches

Send an approved message format to a whole segment, with per-recipient variables, media and carousels — then watch delivery, reads and failures land in real time.

  • Segments & CSV import
  • Delivery / read / retry reporting
  • Smart retries on rate limits
Segments & CSV importDelivery / read / retry reportingSmart retries on rate limits

Journeys, without code

Map what happens automatically on a visual canvas — welcome menus, keyword triggers, conditions, and the handover to a teammate — then publish to your number in a click.

  • Drag-and-drop canvas
  • Keyword & event triggers
  • Clean handover to a teammate
Drag-and-drop canvasKeyword & event triggersClean handover to a teammate

An AI composer that knows the rules

Draft Meta-compliant message formats in seconds. Peak checks the limits — characters, variables, buttons — before you ever submit for approval.

  • Compliance-checked drafts
  • Auth, utility & marketing
  • Carousel & interactive formats
Compliance-checked draftsAuth, utility & marketingCarousel & interactive formats

Store automations

Connect Shopify or WooCommerce and turn store events into conversations — order confirmations, shipping updates and abandoned-cart recovery.

  • Order & fulfilment triggers
  • Abandoned-cart recovery
  • Two-way replies on the desk
Order & fulfilment triggersAbandoned-cart recoveryTwo-way replies on the desk

Insight & compliance

See what is working through delivery funnels and teammate activity, while opt-out handling and encrypted tokens keep you on the right side of Meta.

  • Outreach & teammate insights
  • Opt-out & opt-in history
  • AES-256 encrypted credentials
Outreach & teammate insightsOpt-out & opt-in historyAES-256 encrypted credentials

See it working on your own number

Connect via Embedded Signup and explore every feature on a free trial.

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