Official Meta Tech Partner

Run sales & support on WhatsApp, as one team

Peak brings a shared inbox, broadcast campaigns, no-code chatbots, AI templates and store automations onto the official WhatsApp Business Cloud API β€” so every conversation, campaign and order lives in one place.

Free trial with credits included Β· No credit card required

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Aarav Sharma2m
Order #1042 shipped 🚚2
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Priya Nair9m
Yes, size M please
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Rahul Verma1h
Thanks for the quick help!
Hi! Is my order shipped?
Yes πŸŽ‰ Order #1042 is on its way β€” track it here.
Expected by Fri βœ…
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Official Meta Tech Partner WhatsApp Business Cloud API AES-256 encrypted tokens Green-tick ready
Everything in one platform

One workspace for every WhatsApp conversation

From the first hello to the repeat order β€” inbox, marketing, automation and commerce, without stitching five tools together.

A shared conversation desk

Every customer conversation in one place. Hand a conversation to a teammate, see who is typing, track the 24-hour service window, and never leave someone waiting.

  • Role-based teammates & handover
  • Auto-assign & no-reply reminders
  • 24h + free-entry window tracking

Outreach that reaches

Send an approved message format to a whole segment, with per-recipient variables, media and carousels β€” then watch delivery, reads and failures land in real time.

  • Segments & CSV import
  • Delivery / read / retry reporting
  • Smart retries on rate limits

Journeys, without code

Map what happens automatically on a visual canvas β€” welcome menus, keyword triggers, conditions, and the handover to a teammate β€” then publish to your number in a click.

  • Drag-and-drop canvas
  • Keyword & event triggers
  • Clean handover to a teammate

An AI composer that knows the rules

Draft Meta-compliant message formats in seconds. Peak checks the limits β€” characters, variables, buttons β€” before you ever submit for approval.

  • Compliance-checked drafts
  • Auth, utility & marketing
  • Carousel & interactive formats

Store automations

Connect Shopify or WooCommerce and turn store events into conversations β€” order confirmations, shipping updates and abandoned-cart recovery.

  • Order & fulfilment triggers
  • Abandoned-cart recovery
  • Two-way replies on the desk

Insight & compliance

See what is working through delivery funnels and teammate activity, while opt-out handling and encrypted tokens keep you on the right side of Meta.

  • Outreach & teammate insights
  • Opt-out & opt-in history
  • AES-256 encrypted credentials
Automation

Answer instantly, escalate when it matters

Build a chatbot on a visual canvas that greets customers, answers FAQs and collects details with WhatsApp Flows β€” then hands off to a human the moment a conversation needs one. Your agents pick up right where the bot left off, with full context.

  • Welcome menus, keywords & conditions
  • Native WhatsApp Flows (in-chat forms)
  • One-click take-over & return to bot
  • Works across every connected number
Customer says β€œHi”
Send welcome menu
Track order
Automated
Talk to agent
Human handoff
Live
Live in minutes

From zero to first message, fast

No migrations, no new number, no engineering. Connect and start talking.

1

Connect your number

Link your WhatsApp Business Account through official Meta Embedded Signup β€” no switching numbers, no downtime.

2

Set up base camp

Build your message formats, journeys and automations. Import your audience and invite teammates with the right roles.

3

Start climbing

Reach out, reply and automate. Conversations, deliveries and store events all land on one desk.

Simple, prepaid pricing

Plans that scale with your team

Every plan includes monthly credits for messaging and AI. Add agent seats or top up credits any time.

Prices exclude applicable taxes. WhatsApp conversation charges from Meta are billed separately per their pricing.

Good to know

Frequently asked questions

Yes. Peak is built on the official WhatsApp Business Cloud API as a Meta Tech Partner. You connect your own WhatsApp Business Account, so your number, quality rating and green tick stay yours.

You connect your WhatsApp Business Account to Peak through Meta's Embedded Signup in a few clicks β€” we handle the technical setup. You do not need any developer credentials.

Plans are prepaid and include a monthly credit allowance for messages and AI features. You can top up credits any time, and add extra agent seats yourself without contacting support. Everything is metered transparently in your credit ledger.

Yes. Import contacts by CSV, tag and segment them, and respect opt-outs automatically. Marketing messages are blocked to contacts who have opted out, keeping your account healthy.

You start on a free trial with credits to explore every feature. When it ends, pick a plan that fits β€” your data, templates and flows are waiting for you.

Bring your WhatsApp into one professional workspace

Start free, invite your team, and send your first campaign today.

Contact us